Brokerage Agent, Imports & Exports / Ejecutivo de Cuenta, Importacion y Exportacion (Nigh Shift)
Core
Execute flawless operational performance for import/export brokerage, ensuring accurate documentation, timely processing, and precise billing for clients.
Role type
Operational Brokerage Agent (Imports & Exports)
Builds
Import/export documentation, tracking events, and client billing records
Domain
Logistics / Customs Brokerage / Global Supply Chain
Deliverable
product features
Required skills
Customs brokerage knowledge, import/export regulations, document processing, billing accuracy, time management, Microsoft Office, proactive communication
Preferred skills
Mexican customs experience, Bachelor's in Mexican Customs/International Trade, English (60% fluency) and Spanish fluency
Responsibilities
Process entries with correct codes and tracking types, ensure accurate and timely customer billing, maintain updated client legal documents, monitor credit policies to prevent financial losses, respond to emails professionally, escalate issues to leads or supervisors
Seniority
Individual Contributor, operational level