Brokerage Agent, Imports / Ejecutivo de Cuenta, Importacion (Night Shift)
Core
Execute operational tasks for import brokerage, ensuring accurate data entry, timely processing, and precise billing for clients.
Role type
Operational Brokerage Agent (Imports)
Builds
Accurate import documentation and billing records
Domain
Logistics / Customs Brokerage
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Customs brokerage knowledge, data entry, billing accuracy, time management, Microsoft Office, English (60% fluency), Spanish (fluent)
Preferred skills
Bachelor's in Mexican Customs, prior Mexican customs brokerage experience
Responsibilities
Process import entries with correct codes and tracking types, ensure timely and accurate customer billing, maintain updated client legal documents, monitor operational metrics and KPIs, escalate issues to leads or supervisors, respond to emails professionally within SLAs.
Seniority
Individual Contributor