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Specialist, Category - Grocery

Knoxville, TN, us💼 Full-time🗓 2026-09-15 → 2026-09-26

Core

Develop and execute grocery category strategies across 650+ locations in 42 states, coordinating merchandising, pricing, and promotional activities to drive sales and operational excellence.

Role type

Grocery Category Specialist (IC)

Builds

Category execution programs, merchandising guides, and promotional assets for Pilot travel center stores.

Domain

Retail / Grocery / Travel Centers

Deliverable

product features

Required skills

Category strategy, merchandising systems management, supplier partnership, cross-functional collaboration, issue resolution, data integrity, execution planning

Preferred skills

Bachelor's degree, 1+ years of experience

Technologies

ServiceNow

Responsibilities

Own ServiceNow processes for the Grocery category to resolve operational issues; Lead development and distribution of the Grocery 'On Ramp' execution guide; Coordinate execution planning with suppliers for product launches and pricing updates; Partner with New Store Opening teams for assortment setup and signage; Manage category execution in merchandising systems including new item setup and lifecycle management; Collaborate with Marketing and Operations to ensure accurate delivery of promotional assets.

Seniority

Individual Contributor, entry-to-mid level

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