Senior Service Delivery Manager
Core
Senior Service Delivery Manager owning end-to-end reliability, statutory compliance, and performance of mechanical plants and critical utility systems at a manufacturing site.
Role type
Senior Service Delivery Manager (Facilities & Utilities)
Builds
Reliable mechanical plant operations, utility uptime, and compliant site services for production and R&D environments.
Domain
Manufacturing / Pharmaceuticals / Agro-science / Process Industries
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Mechanical engineering expertise, HVAC/chiller/refrigeration systems management, Total Productive Maintenance (TPM) implementation, vendor/OEM governance, contract management, budget control, stakeholder engagement, safety leadership (EHS), root cause analysis, CMMS/CAFM proficiency
Preferred skills
Certified TPM Practitioner, CMRP, ISO 14001/50001 auditor, Certified Energy Auditor, LEED/IGBC, multi-site governance experience
Technologies
CMMS, CAFM, BMS, VFDs, EC fans, vibration analysis tools, thermography equipment, oil analysis tools
Responsibilities
Plan and execute preventive/predictive maintenance for HVAC, chillers, and utilities; govern FM partners and OEMs under SLA/KPI models; ensure statutory compliance and audit readiness; manage operational and capital budgets; lead the local service delivery team; oversee real estate lease activities and site operations
Seniority
Senior, hands-on IC with team leadership
