Ecommerce Manager, Korea
Core
Own ecommerce performance in Korea, leading commercial results, customer experience, operations, CRM initiatives, and team development.
Role type
Ecommerce Manager
Builds
Omnichannel digital retail operations for COS in Korea
Domain
Fashion retail, Ecommerce, Customer Relationship Management
Deliverable
product features
Required skills
Ecommerce leadership, commercial strategy, data analysis, operations management, CRM strategy, team leadership, stakeholder management
Preferred skills
Omnichannel retail expertise, customer experience optimization, process optimization, cross-functional collaboration
Technologies
CRM systems, ecommerce platforms, digital touchpoints
Responsibilities
Analyze performance data and budgets to identify opportunities and risks; lead execution of sales strategies and implement cost control measures; improve customer user experience across all digital touchpoints; oversee daily operations across all ecommerce channels; implement strategies to leverage customer data for engagement and retention; manage customer databases and personalize online shopping experience; lead and develop ecommerce team members.
Seniority
Manager, hands-on leadership
