Shift Leader - 4319
Core
Assists in daily oversight, coordination, and execution of sales, cost control, customer service, and food quality standards in a fast-paced pizza restaurant environment.
Role type
Shift Leader (Front of House & Back of House)
Builds
Pizza products and customer service experiences for local community
Domain
Food Service / Quick Service Restaurant
Deliverable
product features
Required skills
Cash management, POS system operation, food preparation, inventory control, waste tracking, scheduling coordination, complaint resolution, multi-tasking, accurate math, team leadership
Preferred skills
Up-selling, cross-training, initiative
Technologies
Point of Sale (POS) systems
Responsibilities
Greets customers and takes orders, oversees cash management and register counts, prepares pizzas and menu items, adheres to food safety and sanitation standards, tracks waste and labor costs, coordinates shift assignments and scheduling, resolves customer complaints, assists with inventory and stock ordering.
Seniority
Individual Contributor, supervisory support