Customer Service Rep ( 02950)-320 South Elm Street
Core
Provide exceptional support to customers via phone, email, and chat, resolving inquiries and complaints with professionalism and care.
Role type
Customer Service Representative
Builds
Customer satisfaction and resolution for a Domino's franchise
Domain
Food service / Retail
Deliverable
client delivery
Required skills
Active listening, empathy, problem-solving, multitasking, CRM proficiency, clear communication
Responsibilities
Respond to customer inquiries across multiple channels, resolve issues and complaints, maintain accurate customer records, process orders and transactions, follow up to ensure satisfaction, escalate complex issues, identify experience improvement opportunities
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