Security Shift Supervisor
Core
Oversee resort security operations, manage shift activities, and respond to emergencies including medical incidents, property violations, and civil law issues to ensure safety for team members, guests, and property.
Role type
Shift Supervisor (Security)
Builds
Secure resort environment and manage on-shift security team
Domain
Hospitality / Casino Security
Deliverable
client delivery
Required skills
Emergency response (CPR, First Aid, AED), firearm proficiency, conflict resolution, incident report review, shift coordination, regulatory compliance (gaming/city/state/federal laws), physical endurance
Preferred skills
Casino security, military, or law enforcement experience
Technologies
Everbridge mass notification system, Microsoft Office (Word, Excel, PowerPoint), two-way radio, patrol vehicles
Responsibilities
Monitor shift activity and ensure task completion, respond to major incidents and emergencies, provide safety instructions to team and guests, address patron issues and coordinate with management, conduct administrative duties (deployments, chargebacks, attendance), maintain property appearance through inspections, review and edit subordinate incident reports, relay shift information during briefings, enforce company policies and laws
Seniority
Mid-level, hands-on IC