Distribution Supervisor
Core
Supervises and coordinates receiving, picking, packing, inventorying, and shipping of customer-supplied products while managing labor and customer service operations.
Role type
Distribution Supervisor (Operations & Customer Service)
Builds
Inbound/outbound logistics workflows, customer account relationships, and warehouse inventory accuracy
Domain
Logistics / Supply Chain / Warehousing
Deliverable
product features
Required skills
Labor management, scheduling, performance evaluation, customer relationship management, order processing, inventory control, cycle counting, material handling equipment operation, safety compliance, data analysis
Preferred skills
Industry-specific knowledge, inventory management/accounting knowledge, conflict resolution, initiative, team building
Technologies
Material handling equipment, inventory management systems, delivery order systems
Responsibilities
Establish and implement work schedules; manage hiring, training, and performance evaluations; coordinate new account setup and customer issue resolution; supervise inbound/unloading and outbound/picking processes; conduct physical and cycle counts; ensure shipment accuracy and damage prevention; analyze production metrics and resolve inventory discrepancies
Seniority
Mid-level, hands-on IC
