Senior Manager, Operations & Delivery – Cybersecurity, Digital Trust & AI
Core
Establish and run the operational and delivery model for a new Cybersecurity, Digital Trust, Data Governance, and AI organization, translating strategy into execution for rapid growth while maintaining quality and margin.
Role type
Senior Manager, Operations & Delivery (Cybersecurity & AI)
Builds
Operating model, SOC/MDR capabilities, managed security services, and delivery pods for enterprise clients
Domain
Cybersecurity, Digital Trust, Data Governance, AI Assurance, Managed Services
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Operational leadership, service delivery management, resource and capacity planning, P&L management, organizational design, governance and risk management, stakeholder engagement
Preferred skills
MBA or PMP/PRINCE2/ITIL certifications, UAE/GCC market experience, experience building or transforming service organizations
Technologies
AI-SOC/MDR, SIEM/XDR/SOAR, cloud security, offensive security, GRC, data governance
Responsibilities
Design and implement the operating model for the new cybersecurity division; Lead delivery performance across cybersecurity, data governance, and AI engagements; Establish the SOC/MDR capability and define incident management models; Manage workforce planning, utilization, and resource allocation; Support divisional P&L, cost modeling, and budget planning; Establish customer service standards and executive reporting; Industrialize services into repeatable IP; Mentor delivery managers and technical leads
Seniority
Senior Manager, hands-on IC with strategic oversight