Ocean Import Agent
Core
Ensure timely and accurate movement of freight and information while providing exceptional customer service within the Ocean Import Department.
Role type
Ocean Import Agent
Builds
Ocean import logistics operations
Domain
International logistics / Ocean freight
Deliverable
client delivery
Required skills
Ocean import operations, customer service, vendor relations, billing, overseas communications, process improvement
Preferred skills
Bachelor's degree, 6 months experience in Ocean Import, computer skills (Excel, Word, PowerPoint), attention to detail, fluent in English
Responsibilities
Manage freight movement and information flow, handle customer service inquiries, maintain vendor relations, ensure accurate and timely billing, adhere to productivity standards, escalate issues to management
Seniority
Entry-level to Junior
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