Workplace Engineer
Core
Support physical and virtual endpoints (Windows/macOS) and develop digital employee experience capabilities using data-driven insights to improve workplace security, reliability, and performance.
Role type
Senior IC Workplace Engineer (Endpoint & Digital Experience)
Builds
Secure, reliable, and compliant digital workplace services across on-premises and cloud environments
Domain
Enterprise IT Operations, Endpoint Management, Digital Employee Experience
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Windows endpoint troubleshooting, macOS support, root-cause analysis, automation scripting, endpoint lifecycle management, Nexthink platform usage, cloud infrastructure operations, security policy implementation
Preferred skills
Experience with Jamf Pro, Azure Virtual Desktop, Windows 365, digital employee experience platforms, API integration
Technologies
Windows, macOS, Azure Virtual Desktop, Windows 365, Nexthink, Oracle Cloud Infrastructure (OCI), Citrix Cloud, PowerShell, Bash, Zsh
Responsibilities
Troubleshoot complex OS, application, and networking issues on physical and virtual devices; manage device provisioning, configuration, patching, and lifecycle processes; build and maintain Nexthink dashboards and automated remediation campaigns; perform root-cause analysis for high-impact incidents; collaborate with security, network, and cloud teams to improve workplace services
Seniority
Senior, hands-on IC
