H&M Responsable de département (Assistant.e gérant.e)
Core
Support revenue and profit goals by managing department operations, team development, and customer experience in a retail store.
Role type
Senior retail department manager (Assistant Store Manager)
Builds
Retail store operations and customer service experience
Domain
Retail fashion
Deliverable
product features
Required skills
Revenue analysis, team management, visual merchandising, inventory management, loss prevention, performance coaching, operational execution
Preferred skills
Leadership, adaptability, attention to detail
Technologies
Basic computer skills
Responsibilities
Analyze and track KPIs for revenue and profit; manage team recruitment, training, and succession planning; ensure compliance with store standards and safety regulations; execute operational tasks including inventory handling and price changes; provide leadership and feedback to team members.
Seniority
Senior, hands-on IC