Shift Leader (09114)
Core
Supervise shifts and work areas in an Independent Domino's Franchisee restaurant to ensure high-quality products, customer service, and profitability.
Role type
Shift Leader (Restaurant Operations)
Builds
Pizza products and customer experiences for Domino's franchise customers
Domain
Food Service / Quick Service Restaurant
Deliverable
product features
Required skills
Team supervision, customer service, cash management, inventory management, food safety compliance, equipment operation, physical stamina, driving
Preferred skills
Prior restaurant experience, valid driver's license with safe record, insured vehicle access
Technologies
Point of sale systems, computers, telephones, calculators, TDD equipment
Responsibilities
Supervise restaurant team and maintain staffing levels, process telephone and in-person orders, execute credit transactions and bank deposits, manage inventory and minimize loss, prepare pizza products, operate and clean equipment, deliver pizzas to customers, handle customer concerns and feedback
Seniority
Entry-level to Individual Contributor