Customer Service Rep (09108)
Core
Process orders and transactions in person or by phone, check product accuracy, and support restaurant operations.
Role type
Front-of-house associate (order processing & customer service)
Builds
Pizza products and customer service experiences for Domino's franchise customers
Domain
Food service / Quick-service restaurant
Deliverable
product features
Required skills
Telephone order taking, credit transaction processing, inventory management, basic math, verbal and written communication, motor coordination, equipment operation, cleaning, teamwork
Preferred skills
Bilingual ability, cross-training in other workstations
Technologies
Computers, telephones, calculators, TDD equipment, pizza cutter, pizza peel
Responsibilities
Receive and process telephone and in-person orders, execute credit transactions, handle sensitive customer information, stock ingredients and complete inventory paperwork, clean equipment and facility, perform closing duties, assist other workstations
Seniority
Entry-level, hourly non-exempt
