Children's 3/4 Year Old Supervisor - Ski & Snowboard School
Core
Lead and support pros and support teams to deliver exceptional guest services and operational excellence for the 3 & 4 year old ski program.
Role type
Seasonal supervisor for children's ski school
Builds
3 & 4 year old ski program operations
Domain
Ski & snowboard instruction
Deliverable
product features
Required skills
Team leadership, operational coordination, guest service management, performance management, mentorship, risk management, scheduling, sales support
Preferred skills
PSIA/AASI Level 1 certification, background in education, experience working with children 6 & under
Technologies
Point of sale systems, scheduling software, Microsoft Office Suite
Responsibilities
Organize and prioritize operational requirements, supervise and schedule a team of Pros, evaluate guest experiences and address concerns, maintain an active on-hill presence, lead employee recognition and performance management, mentor Pros in training and certification, collaborate with other departments, support sales and reservations, uphold risk management protocols, conduct end-of-season analysis
Seniority
Mid-level supervisor, hands-on operational leadership