Pilates Manager, East 92nd Street
Core
Department business leader responsible for operational excellence, team culture, and delivering a superior member experience for Pilates services.
Role type
Senior operational manager for fitness studio department
Builds
Pilates department operations, team performance, and member engagement
Domain
Fitness / Wellness
Deliverable
product features
Required skills
Pilates apparatus certification (400+ hours), business goal achievement, team behavior management, hiring and onboarding leadership, training and development, high-volume communication management, sales and client retention
Preferred skills
Leadership in educational/fitness/management settings, high-caliber customer service, sales experience
Technologies
N/A
Responsibilities
Achieve monthly and annual department financial goals, ensure quality of Pilates services, collaborate with Membership Advisors, organize club special events, manage Pilates instructor performance, conduct hiring and onboarding, train and develop Pilates instructors
Seniority
Senior, hands-on IC