H&M Department Manager - Burlington Mall
Core
Lead a department in a retail store to drive sales, optimize operations, and deliver an excellent customer experience.
Role type
Department Manager (Retail)
Builds
Retail store operations and customer experience
Domain
Retail / Fashion
Deliverable
product features
Required skills
team leadership, sales analysis, budget management, visual merchandising, recruitment, scheduling, operational execution
Preferred skills
fashion trend awareness, data analysis, stakeholder communication
Technologies
Instore Care App, Click & Collect, Smart Store
Responsibilities
Establish and analyze sales and budget goals to optimize results; manage department staffing, recruitment, and performance evaluations; ensure visual merchandising and product presentation standards; oversee daily store operations including opening/closing and fitting room routines; maintain stock levels and coordinate with area teams; promote customer loyalty programs and sustainability initiatives.
Seniority
Individual Contributor, Management Level