Room Service Attendant
Core
Delivering seamless in-room dining experiences by taking orders, coordinating with the kitchen, and professionally delivering food and beverages to guest rooms.
Role type
Room Service Attendant
Builds
In-room dining service for hotel guests
Domain
Hospitality / Hotel Food & Beverage
Deliverable
physical/clinical work
Required skills
Telephone etiquette, POS system operation, food safety and hygiene compliance, menu knowledge, allergen awareness, guest relations, inventory monitoring, tray setup and packing
Preferred skills
Knowledge of dietary accommodations, ability to provide menu recommendations
Responsibilities
Answer in-room dining calls and record orders accurately, communicate with kitchen for timely delivery, deliver food and beverages to guest rooms, restock room service equipment and supplies, handle guest complaints and follow up on orders, maintain clean work areas and monitor inventory
Seniority
Entry-level, hands-on IC