Capacity Manager Sopra Steria Noord
Core
Optimize resource allocation, forecasting, and operational efficiency for a business line of ~130 colleagues to balance supply and demand while improving margins and productivity.
Role type
Senior Capacity Manager (Resource Management)
Builds
Operational efficiency and resource balance for the Business Line Noord
Domain
IT Services / Staffing / Business Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Resource planning and forecasting, Financial analysis (margins, TC-ratio), Process auditing and optimization, Stakeholder management, Data analysis (Excel, PowerBI), Strategic workforce deployment
Preferred skills
Commercial opportunity identification, Data & Data analysis expertise, Strong internal network
Technologies
Excel, PowerBI, PowerPoint
Responsibilities
Make daily resourcing decisions for projects, Conduct audits to improve CV quality and operational processes, Generate performance reports on rates and productivity, Drive billability and productivity improvements, Align employees with strategic assignments, Coordinate internal governance meetings and reporting
Seniority
Senior, hands-on IC
