Responsable Caise H/F
Core
Supervise cash register operations, team management, and customer service quality in a retail environment.
Role type
Retail Store Manager (Cashier Operations)
Builds
Cashier workflows and customer service standards
Domain
Retail / Grocery
Deliverable
product features
Required skills
Cash management, team leadership, scheduling, conflict resolution, equipment troubleshooting, performance analysis, staff training, process improvement, commercial awareness, IT proficiency
Preferred skills
None stated
Technologies
Cash registers, POS terminals, coin counters
Responsibilities
Supervise cash register activities (collection, customer flow, organization), lead and support the cashier team, organize schedules based on traffic, ensure customer service quality, handle customer disputes, manage cash opening/closing and reconciliation, ensure accurate collections and fight shrinkage, analyze performance indicators, train new staff, ensure security compliance, collaborate with department managers, drive continuous improvement
Seniority
Mid-level, hands-on management