End User Experience Engineer
Core
Develops and installs solutions for complex technical, procedural, and logistical problems to improve end-user experience and desktop performance in local and virtual environments.
Role type
Senior Endpoint Experience Engineer
Builds
Optimized endpoint services, automated operational solutions, and consistent desktop strategies
Domain
Enterprise IT, Desktop Engineering, Endpoint Security
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Endpoint management, Microsoft Intune administration, Windows Autopilot deployment, Endpoint security (Cloud PKI, WDAC, AppLocker), Automation scripting (PowerShell, Python), Azure services (Automation, Functions, Logic Apps), Microsoft Graph reporting, Root cause analysis
Preferred skills
Level 2/3 engineering support, Device lifecycle management, Compliance monitoring
Technologies
Microsoft Intune, Autopilot, Azure Automation, Logic Apps, Azure Functions, PowerShell, Python, Microsoft Cloud PKI, Windows Defender Application Control, AppLocker, Microsoft Graph, Microsoft 365
Responsibilities
Manage and optimize endpoint services including device provisioning, application deployment, software updates, and patch management; Support endpoint security initiatives through administration of compliance policies; Develop and maintain automation solutions to improve operational efficiency; Monitor health, performance, and compliance of Microsoft 365 and endpoint services; Provide Level 2 and Level 3 engineering support for complex technical issues and perform root cause analysis
Seniority
Senior, hands-on IC