Front Desk Associates, Summit
Core
Greet members and guests, scan membership IDs, answer phones, respond to inquiries, update member accounts, and maintain a clean work area at a fitness club.
Role type
Front Desk Associate
Builds
Member access and front-of-house operations for a fitness club
Domain
Health and fitness
Deliverable
product features
Required skills
Customer service, phone etiquette, membership management, computer literacy, physical stamina
Preferred skills
Interest in health, fitness, and sports
Responsibilities
Professionally greet members and guests, Scan membership ID's upon entrance, Answer phones professionally, Respond to member questions and concerns, Update members' accounts, Maintain an orderly and clean work area, Tour members, Aid other departments with related tasks
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