Guest Service Associate- F&B Service
Core
Front-of-house hospitality professional delivering exceptional guest dining experiences and managing F&B service operations.
Role type
Guest Service Associate (F&B)
Builds
Dining experiences for guests
Domain
Hospitality / Food & Beverage
Deliverable
product features
Required skills
Guest greeting and engagement, Order taking and menu knowledge, Table setting and cleanliness maintenance, Guest complaint resolution, Payment processing, Team collaboration, Physical stamina for standing and moving
Preferred skills
Fine dining or casual dining experience, Food safety and hygiene knowledge, Beverage knowledge (wine/cocktails), Multilingual abilities
Technologies
Point-of-sale (POS) systems
Responsibilities
Greet guests and provide courteous service, Take accurate food and beverage orders, Deliver orders efficiently, Maintain table settings and dining area cleanliness, Collaborate with kitchen and bar staff, Handle guest inquiries and complaints, Process payments securely, Assist in training new team members
Seniority
Individual Contributor, entry to mid-level