FR - Réceptionniste (H/F/X)
Core
Front desk receptionist responsible for guest check-in/out, billing, and creating memorable experiences at a lifestyle hotel.
Role type
Front desk receptionist
Builds
Guest check-in/out processes, billing operations, and hotel service promotions
Domain
Hospitality / Hotel operations
Deliverable
client delivery
Required skills
Guest relations, billing and cash handling, upselling, conflict resolution, multi-tasking, computer literacy
Preferred skills
Third foreign language, experience in customer-facing environments
Technologies
POS systems, billing software
Responsibilities
Greet guests with energy and authenticity, manage check-in and check-out, handle billing and collections, promote hotel amenities and local activities, resolve guest complaints, coordinate with hotel services
Seniority
Entry-level to Junior
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