Department Manager
Core
Lead a store department to deliver an inclusive customer experience, optimize sales and profits, and manage team operations and visual merchandising.
Role type
Department Manager (Retail Operations)
Builds
In-store customer experience, sales performance, and operational efficiency for H&M stores.
Domain
Retail / Fashion
Deliverable
product features
Required skills
team leadership, sales analysis, budget management, visual merchandising, recruitment, performance management, operational planning
Preferred skills
fashion trend awareness, data analysis, stakeholder communication
Technologies
Instore Care App, Click & Collect, Smart Store
Responsibilities
Manage department operations including sales, budget, and visual merchandising; lead team recruitment, onboarding, and development; ensure compliance with store routines and legal requirements; maintain store cleanliness and stock levels; execute opening and closing procedures.
Seniority
Individual Contributor, Management Level