HÔTE D'ACCUEIL / CAISSE (H/F)
Core
Greeting customers at various points of contact within the retail store, including in-store reception, checkout, and telephone reception, while managing returns, complaints, and click-and-collect services.
Role type
Retail cashier / Customer service representative
Builds
Customer service interactions and transaction processing for a home improvement and gardening retail chain
Domain
Retail / Home improvement and gardening
Deliverable
product features
Required skills
Customer greeting, cash handling, returns processing, complaint management, adherence to store procedures
Preferred skills
Strong interpersonal skills, reactivity, prioritization
Responsibilities
Greeting customers at the point of sale, proposing services to simplify purchases, managing returns and complaints, verifying product compliance, processing final payments
Seniority
Entry-level