Field Service Engineer - Region Wuppertal
Core
Install, support, troubleshoot, repair, and maintain Intuitive robotic surgical systems in assigned territories to fulfill service agreements and warranty obligations.
Role type
Field Service Engineer (Electro-mechanical systems)
Builds
Robotic surgical systems and associated equipment for hospitals
Domain
Healthcare / Robotic Surgery
Deliverable
physical/clinical work
Required skills
Troubleshooting electro-mechanical systems, System installation, Preventive maintenance, Software updates, Hardware delivery coordination, Administrative reporting, Tool calibration and maintenance, Territory management, Customer relationship management, Operating Room protocol knowledge
Preferred skills
Surgeon and hospital staff relationship building, Continuous improvement project participation
Technologies
Intuitive robotic surgical platforms, Calibrated tool sets, Laptops, iPads
Responsibilities
Perform scheduled maintenance, system inspections, and upgrades; Diagnose and repair products; Coordinate hardware delivery and installation; Maintain company assets and inventory; Support sales teams and provide phone support; Complete training and feedback loops.
