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Senior Specialist, Rider Payments

Kuala Lumpur, Federal Territory of Kuala Lumpur, my💼 Full-time🗓 2026-09-10 → 2026-09-27

Core

Design, analyze, and optimize rider payment and incentive strategies across 16 diverse markets to improve rider earnings, fleet satisfaction, and logistics performance.

Role type

Senior Specialist, Performance (Courier Pricing)

Builds

Regional rider payment models, incentive frameworks, and automated data tools

Domain

Logistics / Gig-economy / Marketplace

Required skills

Data analysis, financial modeling, stakeholder management, strategic planning, cross-functional collaboration, market adaptation

Preferred skills

Gig-economy experience, marketplace dynamics knowledge, logistics operations experience

Technologies

Excel, SQL, Looker

Responsibilities

Define and optimize rider payment/incentive models; Evaluate financial impact and monitor cost-per-order trends; Analyze large datasets to identify trends and inefficiencies; Execute regional implementation of data science models and automated tools; Introduce innovative techniques for payment systems; Partner with product teams to develop payment-related features

Seniority

Senior, hands-on IC

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