Ocean Export Agent
Core
Ensure timely and accurate movement of freight and information within the Ocean Export Department.
Role type
Ocean Export Agent
Builds
Ocean export files and reports
Domain
International logistics / Ocean freight
Required skills
Data entry, Tracking and tracing, Compliance with regulations, Process flow management, Customer service, Overseas communications, Problem escalation, Hazardous Materials handling
Preferred skills
Ocean documentation process knowledge, Hazardous Materials certification
Technologies
Operational systems, Excel, Word
Responsibilities
Ensure smooth and timely freight process flow, Ensure accurate and timely data entry into operational systems, Track and trace Ocean Export Files and reporting, Meet compliance with internal and external government regulations, Understand department process flow and improve operational efficiency, Ensure customer standard operating procedures are in place and updated, Handle overseas communications and timely responses to emails and requests, Escalate problems to Management when necessary
