Housekeeping Supervisor
Core
Oversee day-to-day housekeeping operations for designated floors in a luxury resort, ensuring high standards of cleanliness and guest satisfaction.
Role type
Housekeeping Supervisor
Builds
Clean guest rooms and public areas for luxury resort guests
Domain
Hospitality / Luxury Hotel Operations
Deliverable
product features
Required skills
Team supervision, room inspection, inventory management, guest issue resolution, training and mentoring, reporting
Preferred skills
Experience in luxury hotel/resort environment, supervisory experience, knowledge of housekeeping management systems
Technologies
Housekeeping management systems, electronic handheld devices
Responsibilities
Assign rooms and tasks to room attendants, conduct thorough inspections of guest rooms and public areas, respond to guest complaints related to housekeeping, manage housekeeping inventory and supplies, train and coach room attendants, prepare daily/weekly/monthly housekeeping reports
Seniority
Mid-level, hands-on IC