Director, Professional Services
Core
Strategic leader building and managing a high-performing consulting organization of forward-deployed engineers and consultants to drive software/AI adoption, revenue growth, and customer value through embedded technical delivery and consultative sales.
Role type
Director, Professional Services & Forward-Deployed Engineering
Builds
Forward-deployed engineering pods, AI/LLM-powered solutions, and repeatable packaged offerings for enterprise clients
Domain
Enterprise Software, AI/LLM, Professional Services Consulting
Deliverable
production ML models | product features | client delivery
Required skills
P&L management, services sales strategy, forward-deployed engineering leadership, C-level executive engagement, AI/LLM technical fluency, consulting organization scaling, resource forecasting, financial management
Preferred skills
Advanced degree in CS/Engineering/Business, experience in systems integration consulting, knowledge of agentic workflows and RAG patterns
Technologies
AWS, Azure, GCP, APIs, RDBMS, LLMs, RAG, agent orchestration
Responsibilities
Partner with Sales to co-sell services and drive attach rates; Engage C-level executives to identify transformation opportunities; Build and scale forward-deployed engineering teams; Manage regional services P&L and revenue growth; Translate client business problems into shippable technical solutions; Recruit and retain top consulting and engineering talent
Seniority
Director, strategic leadership with hands-on organizational building
