Public Area Supervisor
Core
Supervise public area staff and operations to maintain cleanliness, customer service standards, and facility maintenance in hotel lobbies, corridors, and service areas.
Role type
Public Area Supervisor (Housekeeping)
Builds
Clean and well-maintained hotel public spaces and back-of-house areas
Domain
Hospitality / Hotel Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Staff supervision, customer service management, inventory control, health and safety compliance, equipment maintenance, disciplinary management, training coordination
Preferred skills
None stated
Technologies
None stated
Responsibilities
Supervise public area staff to ensure clean and well-maintained lobbies, corridors, and service areas; handle guest queries and complaints; check areas for cleaning and presentation standards; manage keys and lost property; monitor staff morale and enforce conduct codes; report health and safety hazards; assist with fire evacuations; maintain stock levels of cleaning materials and linen.
Seniority
Mid-level supervisor