Maintenance Manager
Core
Oversee all maintenance activities, lead a team of technicians, and ensure the smooth operation and safety of hotel facilities to enhance guest experience.
Role type
Senior IC facility maintenance manager
Builds
Operational reliability of hotel property systems and guest satisfaction
Domain
Hospitality / Facility Management
Deliverable
product features
Required skills
Team leadership, Preventive maintenance planning, Building systems knowledge (HVAC, electrical, plumbing), Budget management, Vendor/contractor coordination, Safety compliance, Technical blueprint reading
Preferred skills
Plumbing or Electrical qualification, Third-party contractor management, Emergency response handling
Responsibilities
Develop and oversee preventative maintenance plans, Supervise external contractors for 24-hour services, Monitor and control department expenses, Conduct property inspections and record equipment conditions, Manage maintenance stock levels and supplier negotiations, Handle guest inquiries and complaints regarding facilities, Coordinate with other departments (Housekeeping, Front Office), Conduct staff training, appraisals, and succession planning
Seniority
Senior, hands-on IC