Retail Operations Manager
Core
Lead retail operations for The Plaza hotel's luxury retail outlets, managing inventory flow, floor execution, and customer service to drive sales and operational efficiency.
Role type
Retail Operations Manager
Builds
Inventory management systems, visual merchandising standards, and seamless in-store/guest experiences
Domain
Luxury hospitality retail
Deliverable
product features
Required skills
Inventory management, visual merchandising, team supervision, vendor relationship management, data analysis for buying decisions, online order fulfillment, problem-solving, time management
Preferred skills
E-commerce experience, previous hotel experience, Microsoft Windows/Shopify/POS proficiency
Technologies
Microsoft Windows, Shopify, Point of Sales System
Responsibilities
Drive monthly floor set models for accurate and timely inventory placement; monitor business trends to manage inventory flow and sell-through; maintain vendor relationships through invoicing and PO requests; advise on buying processes based on historical data and customer feedback; supervise and train stock and retail sales associates; support online order fulfillment and shipping; conduct inventory counts; uphold visual merchandising standards
Seniority
Mid-level management, hands-on operational leadership