HOTE(ESSE) CAISSE/ACCUEIL
Core
Frontline cashier and customer service representative handling physical checkout, phone call routing, loyalty card management, and click-and-collect orders for a home improvement retail store.
Role type
Entry-level retail cashier
Builds
In-store checkout transactions and customer service interactions
Domain
Retail / Home Improvement
Deliverable
product features
Required skills
Cash handling, telephone call routing, loyalty program management, customer relationship management, basic computer literacy
Preferred skills
Oral communication, customer satisfaction focus
Responsibilities
Physical customer greeting and checkout, telephone call distribution, loyalty card administration, processing returns and deposits, managing click-and-collect orders, maintaining checkout area cleanliness
Seniority
Entry-level
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