Fire & Security Engineer
Core
Maintain and service fire & security systems for customers, resolving issues and preventing future challenges.
Role type
Field service engineer (fire & security systems)
Builds
Production maintenance and repair of security infrastructure
Domain
Security systems industry
Required skills
Intruder systems (Texecom, Galaxy, Pacom, GE), Access Control (Lenel, CEM, C-Cure, PAC, Paxton), CCTV systems (analogue & IP), IP networking, basic electrical principles, field service experience, problem-solving, independent work
Preferred skills
Milestone, Dahua, Genetec, CEM experience, sales opportunity identification
Technologies
Texecom, Galaxy, Pacom, GE, Lenel, CEM, C-Cure, PAC, Paxton, Milestone, Dahua, Genetec
Responsibilities
Deliver customer service and manage service calls via PDA software, attend and resolve daily service calls and scheduled maintenance, maintain vehicle and stock, join callout rota, work flexibly to meet client demand, spot and refer sales opportunities
Seniority
Mid-level, hands-on IC