Intern, OmniCommerce
Core
Support operations engine for Dine Out Deals and Restaurant Reservations by tracking merchant performance, managing deal lifecycles, and generating commercial analytics.
Role type
Operations Intern (Commercial Analytics)
Builds
Merchant onboarding pipelines, deal activation tracking, and performance dashboards for Grab's dining platform.
Domain
Food delivery / Superapp / Commercial Operations
Deliverable
dashboards & analysis
Required skills
SQL, Excel/Google Sheets (pivot tables), data extraction, root cause analysis, stakeholder reporting
Preferred skills
Familiarity with AI-assisted tools (Claude, Cursor), understanding of platform business dynamics
Technologies
SQL, Excel, Google Sheets, Claude, Cursor
Responsibilities
Assist in weekly/monthly sales performance reporting and revenue attainment tracking; Maintain sales dashboards for merchant performance; Identify process friction points in deal setup and fulfillment; Run structured analyses on sales pipeline and campaign performance; Prepare performance data packs and business reviews for stakeholders; Support pricing and deals strategy with data analysis.
Seniority
Intern