HÔTE D'ACCUEIL / CAISSE (H/F)
Core
Greeting customers at various points of contact within the retail store, including in-store reception, checkout, and phone reception, while managing returns, complaints, and click-and-collect services.
Role type
Retail cashier and customer service representative
Builds
Customer service interactions and transaction processing for retail customers
Domain
Retail / Home improvement
Deliverable
product features
Required skills
Customer greeting, cash handling, returns processing, complaint management, adherence to store procedures
Preferred skills
Strong interpersonal skills, reactivity, prioritization
Technologies
Point of sale systems
Responsibilities
Greeting customers at the store entrance, processing payments and verifying item compliance, managing customer returns and complaints, handling click-and-collect orders
Seniority
Entry-level
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