Field Service Engineer
Core
Provide on-site technical direction, maintenance, repair, and installation support for Veolia's water treatment products and ground support equipment in refinery environments.
Role type
Field Service Engineer (Water Treatment & Chemical Industry)
Builds
Operational reliability of water treatment systems and ground support equipment
Domain
Water treatment, Oil & Gas, Chemical industry
Deliverable
physical/clinical work
Required skills
On-site troubleshooting, data interpretation, technical instruction delivery, maintenance planning, trend analysis, customer relationship management, value proposition presentation, KPI tracking
Preferred skills
Water treatment experience, chemical industry field service experience, leadership qualities
Technologies
Solids-contact clarification, membrane & media filtration, electrolysis, digestion, evaporation, ozone/UV disinfection, membrane & ion exchange products
Responsibilities
Provide technical direction for operation, maintenance, repair, and installation of Veolia products; Interpret on-site data and provide technical instruction; Analyze reported malfunctions and identify undesirable trends; Coordinate with Product Support and Field Service; Ensure customer satisfaction and meet KPIs; Present and sell the value of Veolia products and services
Seniority
Individual Contributor, hands-on field role
