[DaeGu] KR17 Department Manager
Core
Oversees overall OMNI customer experience and commercial performance for a specific concept/store, ensuring peak-time service efficiency and brand guideline compliance.
Role type
Department Manager (Retail Operations)
Builds
Store operations, customer service experiences, and commercial sales plans
Domain
Fashion Retail
Deliverable
product features
Required skills
Team leadership, inventory management, sales analysis, visual merchandising, scheduling, staff coaching
Preferred skills
Knowledge of fashion trends (style, key items, color, print, silhouette, fabric, texture), loyalty program management
Technologies
In-store care app, scanner
Responsibilities
Manage team scheduling and peak-time customer service, optimize stock levels and pricing strategies, coach SA on retail operations and security compliance, recruit and develop team members, maintain store floor and BOH areas
Seniority
Manager, hands-on leadership