Mitarbeiter:in für unseren Kundenservice & Pforte in Teilzeit
Core
Provide in-store customer service and act as the front desk for the Breuninger department store in Munich.
Role type
Customer Service Representative (Retail)
Builds
Customer support for a luxury fashion and lifestyle department store
Domain
Retail / Fashion
Deliverable
client delivery
Required skills
Customer service, Point of Sale (POS) operations, Cash handling, Complaint management, Tax-free processing, Gift card sales, PC literacy, Quick IT system adaptation
Preferred skills
Retail vocational training, Prior experience in service-oriented roles
Responsibilities
Advise customers on store services, Handle Breuninger Card applications and issuance, Manage complaints and returns, Process tax-free transactions, Sell gift cards, Answer service-related phone calls
Seniority
Entry-level / Junior
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