Prijungimo vadovė (-as) - Klientų paslaugų valdymo centras
Core
Strategic partnership and client experience management for large-scale B2B projects within the electricity transmission network.
Role type
Senior Client Services Manager
Builds
Client experience, project integration into the transmission grid, and cross-functional decision-making
Domain
Energy sector, electricity transmission infrastructure
Deliverable
client delivery
Required skills
strategic partnership building, B2B project management, data analysis, cross-functional coordination, process optimization, Microsoft 365 proficiency, English (C1)
Preferred skills
electricity generation/consumption integration knowledge, regulatory environment knowledge, energy sector project experience
Responsibilities
Develop strategic partnerships with clients, coordinate large client projects into the transmission grid, represent client interests internally, collect and analyze client feedback, ensure smooth client experience
Seniority
Senior, hands-on IC