Mitarbeiter:in Kundenservice
Core
On-site customer service representative handling inquiries, card management, and claims for a luxury department store.
Role type
Customer Service Associate
Builds
Customer support and administrative services for retail clients
Domain
Retail / Luxury Fashion
Deliverable
client delivery
Required skills
PC proficiency, ability to learn new IT systems, retail training background, service-oriented experience
Responsibilities
Advise customers on store services, manage Breuninger Card applications and issuance, handle claims and tax-free processing, sell gift cards
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