Responsable Performance Commerciale et Service Clients - France & International (F/H)
Core
Coordinate client and supplier teams to ensure operational excellence, enhance customer satisfaction, and support business development in the food industry.
Role type
Senior Commercial Performance & Customer Service Manager
Builds
Operational efficiency in Order-to-Cash and Procure-to-Pay processes for food products
Domain
Food industry / Animal by-products / Animal feed
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team management, OTC process harmonization, P2P process harmonization, Stakeholder management, KPI monitoring, Organizational development, Technical knowledge of food/agro sectors, Entrepreneurial mindset
Preferred skills
Second language (Spanish or German), Experience in animal by-products or animal feed sector
Technologies
OTC systems, P2P systems
Responsibilities
Manage ADV client, ADV supplier, and commercial assistant teams; Harmonize OTC and P2P processes; Act as the liaison between sales, purchasing, finance, and supply chain; Ensure service quality; Pilot activity and indicators; Drive organizational progress