Retail Shop Manager on Duty, Highland Park
Core
Direct and motivate the sales team in an Equinox retail shop to ensure high customer service, total customer experience, and operational excellence.
Role type
Retail Shop Manager on Duty (MOD)
Builds
Equinox retail shop operations and sales performance
Domain
Fitness & Lifestyle Retail
Deliverable
product features
Required skills
Sales goal achievement, coaching sales staff, loss prevention, inventory management, hiring and training, scheduling, merchandising, housekeeping, problem solving, time management
Preferred skills
Experience in customer service business, preferably retail
Responsibilities
Achieve assigned monthly sales goals, coach Style Advisors on selling tactics and business metrics, maintain knowledge of club services and products, enforce loss prevention and inventory policies, assist with hiring, training, and scheduling, ensure brand standards in merchandising and presentation, maintain housekeeping and organizational standards.
Seniority
Individual Contributor, operational leadership