Applied Data Scientist (LLM & Agentic Systems)
Core
Lead end-to-end development of AI-powered customer care features using LLMs and agentic systems to resolve user issues and drive business value.
Role type
Senior Applied Data Scientist (LLM & Agentic Systems)
Builds
Production AI systems for customer care chatbots
Domain
SaaS / Generative AI / Customer Support
Deliverable
production ML models | product features
Required skills
Generative AI, LLMs, NLP, retrieval, agentic systems, Python, SQL, statistics, machine learning, software engineering
Preferred skills
Open-source LLM fine-tuning, model evaluation, production monitoring
Technologies
LLMs, NLP, retrieval, agents
Responsibilities
Define customer-care problems and success metrics; Design, develop, and integrate AI capabilities; Conduct research and experiments; Lead feature development from requirements to deployment and iteration
Seniority
Senior, hands-on IC
