Dynamics CRM Specialist - Tieto Tech Consulting (m/f/d)
Core
Design, develop, and support custom Microsoft Dynamics CRM and Power Platform solutions to align with business processes and strategic objectives.
Role type
Senior Microsoft Dynamics CRM / Power Platform Consultant
Builds
Custom CRM applications, workflows, plugins, and Power Platform solutions for enterprise clients
Domain
Enterprise Resource Planning (ERP) / Customer Relationship Management (CRM) / Cloud Services
Deliverable
production ML models | product features
Required skills
Microsoft Dynamics CRM / Dynamics 365, Microsoft Power Apps / Power Platform, Workflow and Plugin development, Solution architecture design, Stakeholder collaboration, QA and UAT, Troubleshooting, Technical documentation, Data integrity management, Technology roadmap planning
Preferred skills
Dataverse, Power Automate, Enterprise application architecture, Security and governance in cloud environments, Agile software development
Technologies
Microsoft Dynamics 365, Power Platform, Dataverse, Power Automate, Microsoft 365
Responsibilities
Develop and configure custom applications and objects within Microsoft Dynamics CRM; Design and implement CRM solutions aligned with customer business processes; Develop and maintain existing workflows and plugins; Collaborate with stakeholders to identify capability gaps and define CRM-based solutions; Participate in product development activities including architecture, design evaluation, QA, UAT, and deployment; Troubleshoot and resolve application support tickets; Maintain comprehensive technical and functional documentation; Work with department leads to define requirements and improve data access and integrity; Develop and maintain the Dynamics CRM / Power Platform roadmap.
Seniority
Senior, hands-on IC