Director, Change & Claims Management
Core
Senior commercial leadership role leading change management, claims management, contractual entitlement, and commercial risk activities across major infrastructure projects.
Role type
Director, Change & Claims Management
Builds
Project change registers, claims strategies, entitlement analyses, commercial dashboards, and dispute resolution outcomes.
Domain
Infrastructure construction and engineering
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Change management, claims management, contract administration, commercial risk assessment, negotiation, dispute resolution, entitlement analysis, strategic thinking, leadership, stakeholder engagement, financial acumen, analytical problem-solving
Preferred skills
JV/Design-Build project delivery experience, bilingualism (English/French), professional designations (P.Eng., PMP, MRICS, PQS)
Technologies
Project controls tools, commercial reporting platforms, contract management systems
Responsibilities
Lead development of change and claim management frameworks; negotiate change orders with clients and partners; prepare and substantiate contractual claims; interpret contractual terms and advise on commercial risks; mentor commercial teams on best practices; develop executive reporting tools and KPIs.
Seniority
Director, strategic leadership with hands-on commercial management