Staff Software Engineer
Core
Design, build, and operate agentic AI capabilities for the quote-to-order lifecycle, including intent interpretation, multi-step reasoning, tool invocation, and autonomous workflows for sales and order management.
Role type
Staff Software Engineer (IC4) specializing in agentic AI and conversational systems
Builds
AI-native features for guided offer selection, natural-language order construction, conversational order status, exception triage, and promise-date inquiries
Domain
Sales and Order Management / Agentic AI / Conversational Interfaces
Deliverable
production ML models | product features
Required skills
Agentic instruction authoring, AI-driven workflow design, LLM API integration, system design, data modeling, front-end development, server-side development, REST/GraphQL API design, automated evaluation of non-deterministic behavior, CI/CD, observability, mentorship
Preferred skills
Quote-to-cash domain expertise, evaluation tooling development, conversation design partnership
Technologies
LLM APIs, retrieval-grounded features, agent orchestration, tool/function calling, structured output enforcement, modern component frameworks, containerized workloads
Responsibilities
Design and ship features built around agentic behavior; decompose sales processes into autonomous agent steps; author and version system instructions and guardrails; build automated evaluation and testing for probabilistic behavior; design conversational experiences across chat and voice channels; specify requirements for AI coding agents; monitor production quality and safety; build full-stack applications and integrations; mentor junior engineers
Seniority
Staff, hands-on IC with strategic ownership
